Our Quality Policy
We, the Management and Staff at Alberta Fire Fighting and Security Equipment Ltd want to provide customer satisfaction through a policy that favours and enhances product quality such that we can constantly and repeatedly deliver excellent quality firefighting and security equipment to our clients.
We also endeavour to respond to customer expectations and requests in a prompt and efficient manner to deliver on the client’s specified time. To implement this policy we have adopted a management system that ensures that customer satisfaction is achieved. This is based on the requirements of ISO 9001:2008.
In summer 2002, Alberta studied the actions it needed to achieve ISO standards and the company committed to a programme scheduled to achieve certification. The assessment process was thorough, where BV auditors scrutinised the quality policy manual, procedures and work instructions and the company’s commitment to quality, and also checked in detail how Alberta’s claims could be supported through objective and documentary evidence.
Senior management, Head of Quality Management Systems and other staff members were interviewed at length about the company’s initiatives in customer service and feedback.
On conclusion of the assessment, Alberta Fire Fighting & Security Equipment Ltd was awarded ISO 9001:2008 certification by BVQI, with UKAS (United Kingdom Accreditation Service) as the accreditation body.
We are committed to continuously improve our management system and its effectiveness so that the client satisfaction levels that we are promising are achieved constantly and repeatedly.
This policy is reviewed periodically to ensure that our focus on customer requirements is maintained and the measures of our promise to the customer are being achieved.
We ensure that all team members understand and are fully committed to put this policy into practice. All the employees jointly are the basis for the success of our company.
Our Environmental Policy
We commit ourselves to continually improve our operations in order to minimize our impact on the environment. We adopt this policy wherever we operate; be it in the office, on site or whilst travelling.
We ensure that we strive to:
- Meet the applicable national and international environmental legal requirements, including the RoHS Directive (2002/95/EC), Waste Framework Directive (2008/98/EC) and WEEE Directive (2002/96/EC).
- Continually reduce waste and pollution by effectively measuring the environmental performance of our activities on a regular basis.
Our objectives follow the principle of reduce, re-use and recycle. We enforce current and introduce new measures to reduce air pollution generated from the consumption of electricity and the company’s vehicles. We also implement measures to address the different waste streams for the waste that is generated by our day to day activities.
We recognize the importance of a healthy and clean environment and promote and communicate our environmental aims and objectives at every stage of our supply chain. Our aim is to instil an environmentally aware culture amongst employees, with our clients, suppliers, sub-contractors and neighbours.
To implement this policy we have adopted an Environment Management System, based on the guidelines of ISO 14001:2004, which forms an integral part of our ISO 9001:2008 Quality Management System.
LPCB Certification Malta
We are the first company outside the UK & Ireland to receive the highest level of certification for fire detection, alarm and firefighting systems: the BRE Global Loss Prevention approval.
Certification by the Loss Prevention Certification Board (LPCB), one of the leading international certification bodies, is a mark of quality and safety, and confirms that all equipment and systems meet the requirements of the relevant European standards.
BRE Global, incorporating the Loss Prevention Certification Board (LPCB), is recognized and trusted for its independence, and is acknowledged as being authoritative in the fields of fire and security protection. Backed by more than a century of experience, the organization has worked with industry and government to set the standards necessary to ensure that fire and security products and services work effectively. LPCB is accredited by the Government-linked authoritative body UKAS (UK Accreditation Service).
One of the main challenges of making buildings safe and secure is selecting and installing fire safety and security products that actually do what they claim. Even with the best equipment, fire detection and alarm systems are only effective if they are correctly designed, installed and maintained. Therefore, it is important that competent firms have a proven track record to design, install and service fire detection and alarm systems.
The LPCB approval process involves stringent assessment and testing in order to ensure that products and systems meet quality standards set by a team of experts, ranging from regulators to insurers, designers, manufacturers, installers, engineers and scientists.
The approval demonstrates that Alberta’s Fire detection and alarm systems have been extensively tested for functionality and performance and have been designed, installed and commissioned in conformity with LPCB recognized standards.
“Alberta Fire & Security Equipment Limited is a very professional company. Their design, installation, commission and servicing of fire detection and alarm and gas extinguishing systems is carried out to a very high standard.” Eric Michaelis, Scheme Manager at BRE Global
“The LPCB stamp is the ultimate seal of approval. Alberta invests thousands of Euros in quality control and approvals and this accreditation underlines our dedication to providing clients with secure solutions. Being able to demonstrate compliance with industry standards through independent product performance testing is vital. Alberta’s new LPCB certification provides clarity and transparency so that customers can have confidence that our systems have been independently tested to provide solutions of the very highest standards” Liz Barbaro Sant, Director, Alberta Group.
All LPCB approved fire safety and security products are listed in the Red Books. Published annually and used across the world, the Red Books have become the de-facto directory of approved and trusted fire and security products and services. They are also available on line at www.redbooklive.com, where the lists are constantly updated with all the latest LPCB approval information.