Skip to content

An Update from Alberta on COVID-19 (coronavirus) – Providing Peace of Mind, In Good Times and Bad

Security Door
3 min read


Like many of you, our teams at Alberta have been working in unprecedented circumstances to both help protect the safety of our employees and customers and to provide our customers with the critical service they need to help stay protected during this challenging time.

We have achieved significant progress in implementing new safeguards, policies and practices to achieve our goals of team member safety and customer support. And, while we still have work to do, there’s a lot we can share to give our customers peace of mind that Alberta is dedicated to keeping our customers protected. For us, that starts with helping our employees be safe.

Promoting Supportive Work Environments For Our Team Members

Last week, Alberta instituted a number of policies and practices to support our team members who are facing very challenging times.

Here are the steps we’re taking:

We have implemented a temporary, company-wide remote working mandate for positions that can begin remote work immediately and implemented flexibility in our attendance policy

We are working to acquire additional cleaning, sanitation and protective tools for Head Office and employees to help reduce the risk of disease transmission among Alberta employees and the public.

Protecting Our Customers

Our commitment to helping keep our customers and communities safe means we sometimes need to interact with you in-person in order to repair and install home security and life safety systems. Alberta is also the security, fire protection and life safety provider for essential businesses and facilities in your communities, like hospitals, distribution centers, banks, factories and grocery stores.  In order to continue providing safety and peace of mind to our customers, we are taking these measures:

Our call center is phone screening all residential customers to determine if they can provide a safe work environment before setting in-home appointments to increase the assurance of a safer work environment for our team members and for the protection of all customers.

We are working to acquire and equip our customer-facing employees with additional cleaning, sanitation and protective tools to help protect them and our customers.

Any customer who feels uncomfortable receiving Alberta personnel in their homes may reschedule their appointments.

Continuing To Provide Protection When It Matters Most

COVID-19 has dramatically changed the way many businesses operate. We’ve taken swift and proactive steps to ensure that we can continue to provide a service to our customers.

Alberta is well stocked with critical spare parts to be able to provide backup services for critical function and continue servicing our customers.


Providing Peace of Mind, In Good Times and Bad

Our team members are standing ready to fulfill our mission to protect and connect people with the things they love most. We will continue to help secure and serve our customers, in this time of critical need. Thank you for trusting Alberta to help keep you protected.

We are Alberta!

Related Insights

In regions blessed with abundant sunshine like Malta, the parallel between the protective measures we take for our skin and those for our homes becomes strikingly apparent. Just as we apply sunscreen to shield our skin from harmful UV rays, a comprehensive home security system acts as a protective barrier for our home, filtering out … Continued


The EU Manifesto for Fire Safety represents a critical initiative aimed at safeguarding citizens throughout Europe by enhancing the fire safety standards in buildings. As we face evolving risks and diverse challenges, this comprehensive strategy calls for unified action from European institutions and Member States to protect lives and properties from the ever-present threat of … Continued


In today’s ever-evolving world, the security landscape presents challenges that demand innovative solutions. Nowhere is this more evident than in Malta, where organised criminal gangs specialising in thefts and burglaries have become a significant concern. According to Europol, Malta ranks among the top five countries most affected by these criminal networks, underscoring the urgent need … Continued


A Unified Vision for Enhanced Safety By partnering with Motorola Solutions, we tap into the advanced capabilities of Avigilon technology, enhancing sector-wide safety and security. Our collaboration is particularly noteworthy in light of Motorola Solutions’ recent recognition by Fast Company as one of the World’s Most Innovative Companies for 2024. This distinction underscores the company’s … Continued


In the heart of Valencia, Spain, a catastrophic fire unfolded, claiming lives and leaving many, including refugees from Ukraine, in dire straits without a home. This tragedy not only sheds light on the vulnerabilities within our built environments but also serves as a poignant reminder of the indispensable need for robust fire safety and security … Continued


Traditional Security Systems vs. The Hikcloud Advantage Traditional security setups, particularly those for properties overseas, often rely on physical systems like Network Video Recorders (NVRs). While these systems have their merits, they also come with limitations, especially in remote monitoring and data safety. Hikcloud by Hikvision transcends these barriers, offering a seamless and secure way … Continued


Custom fire & security packages to suit your home or business needs

Solutions as unique as your home and business. We provide custom fire protection and fire security packages to suit your unique needs and budget. One investment. A lifetime of protection.

Our trusted Suppliers and Partners in Fire, Safety and Security

Logo for advanced
Logo for advancis
Logo for aiphone
Logo for apollo
Logo for Automatic Systems
Logo for avd
Logo for Avigilon
Logo for barpa
Logo for benica
Logo for bft
Logo for bosch
Logo for dmv
Logo for emergency one
Logo for EZVIZ
Logo for hikvision
Logo for kaba
Logo for kidde
Logo for lasemaforica
Logo for paxtop
Logo for risco
Logo for Salto
Logo for sebino
Logo for sidel
Logo for siemens
Logo for suprema
Logo for toa
Logo for Vanderbilt
Logo for vingcard
Logo for xtralis
Skip to content